Building the bridges of automation. At Ductape, we believe that creating seamless connections within your technology ecosystem should be both powerful and effortless. Our platform offers composable, portable backend resources that form the foundation for building complex systems tailored to your unique challenges.
We empower teams to streamline operations, eliminate repetitive tasks, build feature-rich products, and unlock new possibilities with minimal effort. Whether you are managing customer data, synchronizing systems, or optimizing performance, our solution delivers seamless connectivity with precision and reliability.
Composability and portability
In today’s fast-paced digital landscape, adaptability is paramount. That is why we are committed to two core principles:
- Composability: construct sophisticated solutions by combining modular, reusable components. Development stays simpler as your needs evolve and scale.
- Portability: backend resources work across cloud, on-premises, and hybrid setups so your solutions stay resilient wherever you operate.
Why Ductape?
- Resilience: components deliver consistent performance as demands shift.
- Flexibility: choose only the resources you need without rebuilding your architecture.
- Scalability: a modular approach supports smooth expansion.
- Interoperability: connect diverse parts of your stack into unified solutions.
Our vision
We aim to redefine backend system design by eliminating unnecessary complexity. Ductape gives developers and organizations the tools to innovate from a well-crafted set of resources, without artificial boundaries.
Join us on the journey
Whether you are a startup laying groundwork or an enterprise modernizing infrastructure, Ductape helps you build robust, scalable systems from the ground up. Contact us to learn how Ductape can transform your backend strategy.
Questions about the platform, partnerships, or enterprise deployments? Reach the Ductape team through the channels below.
Introduction
At Ductape LLC, we prioritize your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Ductape platform to integrate and automate workflows.
Information we collect
- Account information: name, email address, and details you provide during registration.
- Usage data: how you use the platform, including logs of connected apps and workflows.
- Third-party integrations: secrets and credentials you store for third-party apps are encrypted in your workspace vault with a private key only your workspace controls. Ductape cannot access your vault; we only store encrypted ciphertext.
- Cookies: we use cookies to enhance user experience and monitor platform performance.
How we use your information
We use the information collected to enable app integrations and workflows, provide technical support, improve the platform based on usage data, and communicate updates or changes to our services.
Data sharing
- Third-party services: you connect to third-party APIs from your own infrastructure using the Ductape SDK. Ductape injects context (such as secrets and configuration) into your runtime; we do not route or proxy API traffic on your behalf. We do not share your data with third parties for marketing purposes.
- Legal obligations: we may disclose information if required by law or in response to lawful requests.
Data security
All credentials are encrypted at rest in your workspace vault. Only your workspace holds the keys to decrypt them; Ductape has no access to plaintext secrets. We also use access controls and encryption for account and platform data. No system is 100% secure; you acknowledge the inherent risks associated with online platforms.
Your rights
Depending on your location, you may have the right to access and review your personal data, request deletion, or restrict or object to processing. For assistance, contact hello@ductape.app.
Data retention
Workflow and integration data are retained while your account remains active. You may delete your data or account at any time. Deleted data cannot be recovered.
Changes to this policy
We may update this Privacy Policy as our platform evolves. Continued use of Ductape constitutes acceptance of any changes.
Agreement
By accessing or using Ductape (the “Service”), operated by Ductape LLC (“we”, “us”), you agree to these Terms of Service. If you do not agree, do not use the Service.
Accounts and access
You are responsible for safeguarding credentials, access keys, and workspace membership. You must provide accurate registration information and notify us of unauthorized use.
Acceptable use
You may not misuse the Service, attempt to access other customers’ data, interfere with platform operation, or use Ductape in violation of applicable law. You remain responsible for applications and workflows you build on the platform.
Customer data
You retain ownership of data you submit. You grant us the rights necessary to host, process, and transmit that data to provide the Service, including integrations you authorize.
Subscriptions and billing
Paid plans, usage limits, and billing terms are described at purchase or in your workspace agreement. Fees are non-refundable except where required by law or stated in writing.
Availability and changes
We strive for high availability but do not guarantee uninterrupted service. We may modify features with reasonable notice where practicable.
Disclaimer and limitation of liability
The Service is provided “as is” to the extent permitted by law. Our liability is limited to the amount you paid us in the twelve months before the claim, or one hundred U.S. dollars if no fees were paid.
Contact
Questions about these terms: hello@ductape.app.
Security is built into how Ductape stores credentials, moves data between workspaces, and runs your integrations. Our goal is simple: sensitive material stays encrypted and readable only to you and the workspaces you explicitly trust.
Encryption and secrets
- Encrypted at rest: API keys, tokens, connection strings, and other secrets are stored in the workbench vault with encryption applied before persistence.
- Workspace-scoped keys: each workspace has cryptographic material used to protect its secrets and sensitive log payloads so other tenants cannot decrypt your data.
- Runtime injection: applications reference secret names; values are resolved at runtime through the SDK instead of being embedded in code or images.
What only you can see
Secrets and encrypted log fields are designed so Ductape operators and other customers cannot read your sensitive values without your workspace keys. Partner workspaces receive only the scoped secret access you grant during an active collaboration, not a copy of your vault.
Partnerships and cross-workspace access
When you collaborate through Partnerships, secret sharing is deliberate and bounded: you choose what another workspace may use, and access is enforced through the platform rather than ad-hoc file exchange.
Monitoring and audit
Secret access and other security-relevant events are recorded in workspace logs so your team can review who accessed what and when.
Reporting issues
If you discover a vulnerability or security concern, contact hello@ductape.app. We investigate reports promptly and will coordinate responsible disclosure with you.